The smart Trick of Telus customer service That No One is Discussing
The smart Trick of Telus customer service That No One is Discussing
Blog Article
Having said that, right after reviewing the agreement, I noticed it didn’t mirror the reductions or program particulars reviewed, including the 500GB of knowledge and additional bargains for pre-licensed payments.
• I used to be bounced among several agents, my phone calls have been disconnected, And that i received inconsistent details with regards to my agreement and special discounts.
Indeed I tried chat and bought connected having a Dwell individual Nevertheless they explained to me I had to call. Not sure exactly what the representatives on the chat can help with.
If an automated assistant asks for The explanation of your respective connect with, mention "I want to make payment arrangements for my mobility Invoice".
If our reply solved your challenge, make sure you click Accept as Remedy to help Other folks from the Group.
I am aware it is rather annoying mainly because I am in the same condition, though it's with regards to the TV sign which has been shed.
If my concerns will not be dealt with, I will probably be forced to escalate this even more, including to your Workplace from the President, the media, and the Better Enterprise Bureau.
If our reply resolved your concern, please click on Acknowledge as Remedy to aid others while in the community.
I have never been so pissed off with a business. It's impossible to acquire responses from Telus. My Invoice has actually been adjusted several periods given that signing up with them a year ago following a promoter arrived to our door and drew us in with engaging delivers. She even stated Telus would purchase Shaw's deal penalty to move us in excess of. I regret just about every next of going. It will take up the vast majority of afternoon to talk with someone at Telus. Hold situations estimate one hour only to get forwarded to someone and put on keep for an additional hour. My deal arrangement shows what my bill needs to be Nevertheless they arbitrarily improve my bill to a hundred.
Telus has tousled on my bill several situations during the pastfew months. Not long ago by charging me three moments for the deliver it back again that was previously returned. Then chose to go on and alter three of my programs by themselves. First agent I spoke to was excellent and experimented with difficult to deal with the issue. He even contacted loyalty to assist. They never ever called. I made an effort to phone myself and was hold eternally so I hung up. Tried using An additional agent he said he would transfer me to loyalty than proceeded to have upset for the reason that I would not allow him to end the decision when he claimed he could not transfer me.
Vehicle-propose can help you promptly slender down your search engine results by suggesting doable matches while you style.
@Oleginza Wrote: I called Telus Telus customer service CS at 8.55AM Mountain time plus they hanged up on me, declaring which i have to simply call through "normal Business hrs". Is that this for serious?
My professional is a really patient male. He taught me how to repair my challenge in many effortless measures. What’s extra, he guided me by every single action, at times in excess of the moment. I'm really grateful!
The TELUS team acknowledges that our do the job spans numerous Territories and Treaty regions and we have been grateful for the traditional Expertise Keepers and Elders who are with us these days, anyone who has gone right before us along with the youth that inspire us.
The TELUS team acknowledges that our function spans many Territories and Treaty locations and we have been grateful for the normal Expertise Keepers and Elders that are with us right now, those who have long gone ahead of us plus the youth that encourage us.